1 Introduction & Overview
Fbabee (https://fbabee.win) deeply respects your privacy. This privacy policy explains what information we collect when you use our website or mobile app, how it is used, and how it is kept secure.
Fbabee is one of Bangladesh's most trusted online betting and casino platforms. We believe that protecting user privacy is essential to creating a safe and transparent gaming environment, which is why our privacy policy is built to international standards.
By using fbabee's services, you are considered to have agreed to this privacy policy. Please read it carefully before you start using our services.
This privacy policy applies to fbabee's Terms & Conditions' Must be read in conjunction.
2 What data we collect
When you register and use fbabee's services, we collect various types of information — directly from you and automatically from your device and browser.
| Types of Information | Example | Methods of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC Process |
| Contact Information | Mobile number, email address | Registration Form |
| Financial information | BKash/Nagad number, bank details | Deposit & Withdrawal Process |
| Transaction Data | Deposit/withdrawal history, betting records | Automatically |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Data | Page visits, game history, session duration | Cookies & Log Files |
Fbabee never stores your password in plain text. Passwords are always encrypted using strong hashing algorithms.
Important: Documents submitted for KYC verification (e.g., NID, passport) are used solely to confirm your identity and are stored on encrypted servers.
3 How Your Information Is Used
Fbabee uses your information only for specific, transparent purposes. We never use your data for anything unnecessary. The main uses are outlined below:
- Account management: To create, verify, and maintain your fbabee account.
- Payment Processing: Financial information is used to process deposits and send withdrawals.
- KYC verification: Identity is verified to prevent fraud and ensure legal compliance.
- Customer Support: Your contact details are used to resolve issues and respond to your queries.
- Relevant Promotions: Personalised offers and bonuses are sent based on your preferences (you can opt out at any time).
- Ensuring Security: To detect and prevent unusual activity.
- Service Improvement: Analyzing usage patterns to improve your experience on fbabee.
- Legal obligations: Compliance with applicable laws and regulatory guidelines.
fbabee never sells your data to advertisers or third parties.
4 Cookies & Tracking Technologies
The fbabee website and app use cookies and similar technologies to enhance your browsing experience and maintain service quality. fbabee uses the following types of cookies:
- Essential cookies: These are essential for maintaining login sessions and ensuring security. Disabling them will prevent you from using the service.
- Functional cookies: Used to remember your preferences (such as language and theme).
- Analytics Cookies: Used to monitor site usage and improve performance.
- Local Storage: Used to store session data within the mobile app.
You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of some fbabee features.
5 Data Sharing & Third Parties
Fbabee never sells your personal information to third parties. However, certain data sharing may be necessary to operate our services:
- Payment Providers: Financial information is shared with bKash, Nagad, Rocket, and Upay solely to process your transactions.
- Game Providers: Account ID and session information may be shared to facilitate gameplay.
- KYC partner: Necessary information is shared with licensed verification services for identity verification.
- Legal authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement agencies.
- Fraud Prevention: Information may be disclosed to relevant authorities in cases of fraud or scams.
All of fbabee's third-party partners are contractually bound to comply with our privacy standards and may not use your data beyond the stated purpose.
6 Data Protection Measures
Fbabee follows the highest industry security standards to protect your information. Our multi-layered security measures are detailed below:
- 256-bit SSL/TLS Encryption: All data transmitted on the website and app is encrypted.
- Encrypted database: All sensitive data at rest is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Regular Security Audits: Regular system audits conducted by third-party security experts.
- Firewall & DDoS Protection: Advanced technology deployed to prevent cyberattacks.
- Restricted Access: Only authorized personnel can access data on a need-to-know basis.
- Data Backup: Regular backups are taken on secure cloud servers.
Keep in mind — no one can guarantee 100% security on the internet. Please keep your account password private and report anything suspicious to us immediately.
7 Your Rights
Fbabee believes you should have full control over your data. We therefore provide you with the following rights:
Right to Access Information
You have the right to know what data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under certain circumstances.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Data Portability
You may request a copy of your data in a machine-readable format.
Right to Opt Out of Marketing
You can opt out of promotional messages at any time.
To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days.
8 Data Retention Period
Fbabee retains your information only for as long as necessary. Retention periods vary depending on the type of data:
- Account information: For as long as the account is active and for a minimum of 5 years after closure (for legal compliance).
- Transaction Records: Minimum 5 years (in compliance with financial regulations).
- KYC documents: Up to 5 years after account closure.
- Gaming Logs: Up to 3 years (for dispute resolution purposes).
- Cookies & Session Data: 30 days to 1 year (depending on cookie type).
- Support Conversations: Up to 2 years.
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.
9 Children's Privacy
Fbabee's services are strictly for adults aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.
Age verification is mandatory at registration. If we discover that a minor is using fbabee, the account will be closed immediately and all collected data will be deleted.
If you suspect your child is using fbabee, please contact our support team immediately.
10 Privacy Policy Updates
Fbabee may update this privacy policy when necessary. Depending on the nature and significance of any changes, we will notify you in the following ways:
- Notice published on the main page of the website.
- Updates sent to the registered email address (for major changes).
- App notifications (for mobile app users).
Continued use of fbabee after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Click the chat icon on the website or app
- Support Hours: 7 days a week, 24 hours a day
We will endeavour to resolve any request you submit within 30 business days.
The core pillars of our commitment to protecting your data
Military-Grade Encryption
Fbabee uses 256-bit SSL/TLS encryption — the same standard used by banks and government agencies. Every transaction you make is fully protected.
Strict KYC process
Our KYC verification process ensures that only verified, adult users can open an account on fbabee.
Data Is Never Sold
Fbabee never sells your data to third parties. Our business model is built entirely on your trust.
Minimal Data Collection
Fbabee collects only the information strictly necessary to operate our services. Collecting excessive or unnecessary data goes against our policy.
Right to Control Your Information
You have the full right to view, correct, or delete your data. Submit a request to our support team at any time.
24/7 Support
Our support team is available 24/7, 7 days a week, for any privacy-related questions.
Frequently Asked Questions About the Privacy Policy